FORT LAUDERDALE, FL 33301
INBOUND CALLS. E-commerce/online sales big plus
Responding to incoming customer service inquiries in a timely and thoughtful manner.
Quickly becoming familiar with brand voice, software platforms, and common issues.
Working between multiple web apps to enter, pull, and assess customer information.
Have excellent written and verbal communication skills.
Have previous customer service experience, preferably in an e-commerce or emailed based setting.
Be outgoing and enjoy working in an open, team-driven environment.
Be comfortable working with computers and web based applications.
Have experience handling a high volume workflow in a professional setting.
Gain satisfaction from helping others.
-basic data entry/ 45 wpm
-bilingual not needed
Contact this Branch
2 South University Drive
Plantation, FL 33324
Phone: (954) 851-0600