TECH SUPPORT - ARCADE GAMING
Monday - Friday 8:30 am-5:00 pm
$14.00/hr. PLUS BENEFITS AND FUN / CREATIVE ATMOSPHERE!
Our chosen candidate will possess excellent phone and email communication skills.
Ability to quickly learn to trouble shoot our systems, ongoing training is provided for in depth arcade/redemption service and maintenance.
Data Entry of customer orders for spare parts.
Review and understanding of customer needs and requirements into accurate part numbers for orders.
Answering and replying to customer phone calls and emails in a professional business manner.
Technical support for redemption style arcade machines including wiring, assembly, and electromechanical issues.
Assist in other office needs for Customer Service team as needed.
Ability to read and interpret mechanical and electrical blueprints
Microsoft Office Suite experience or training
Previous experience in using an MRP/ERP or other similar order entry system a plus
Experience with customer service in a professional manufacturing, service, or retail environment is required.
Experience in repairing or manufacturing arcade/redemption machines, helpful